FRITZ!Box 3490 Service - Knowledge Base

FRITZ!Box 3490 Service

Supported VPN providers

VPN (Virtual Private Network) technology allows you to establish secure network connections over the Internet between several FRITZ!Boxes or computers using FRITZ!VPN, Android devices, iOS devices, and a FRITZ!Box. Since the FRITZ!Box supports the standardized IPSec method, as a rule you can also use it with VPN solutions from other manufacturers.

However, the FRITZ!Box does not support methods such as OpenVPN or the IKEv2 protocol used by Internet anonymization services. Therefore, it is currently not possible to use the FRITZ!Box to establish a VPN connection to an Internet anonymization service. Instead, configure the connection on the respective devices as described by the provider.

Note:As a rule, while a connection to a VPN provider is active, you cannot open the FRITZ!Box user interface by entering In this case, use the FRITZ!Box's IP address (factory setting: to open the user interface.