FRITZ!Box 6490 Service - Knowledge Base

FRITZ!Box 6490 Service

Setting up a VPN connection to FRITZ!Box in Windows (FRITZ!VPN)

The FRITZ!VPN software allows you to establish a secure VPN (Virtual Private Network) connection over the internet from a Windows computer to your FRITZ!Box and then access all of the devices and services in the home network of your FRITZ!Box.

Requirements / Restrictions

  • Windows 10 (64-bit) or Windows 8.1 / 8 / 7 (64-bit or 32-bit) is installed on the computer.

1 Preparations

Downloading and installing the "FRITZ!Box VPN Connection" software

  1. Open our VPN service page in a web browser.
  2. Download the FRITZ!VPN software.

    Important:Separate versions of the FRITZ!VPN software are available for Windows 10 (64-bit) and Windows 8.1 / 8 / 7 (64-bit and 32-bit).

  3. Install FRITZ!VPN on the computer that is supposed to establish a VPN connection to the FRITZ!Box.

Downloading and installing "Configure FRITZ!Box VPN Connection"

The Configure FRITZ!Box VPN Connection software makes it easy to quickly set up a VPN connection. It automatically generates all of the security settings and writes them to configuration files, which then must simply be imported to the two VPN remote sites.

Note:The Configure FRITZ!Box VPN Connection software is available for computers with Windows 10 / 8 / 7 (64-bit and 32-bit).

  1. Open our VPN service page in a web browser.
  2. Download the Configure FRITZ!Box VPN Connection software and install it.

Setting up a MyFRITZ! account and determining the domain name

With MyFRITZ! you can even access the FRITZ!Box over the internet at all times if the FRITZ!Box receives a different public IP address from your internet service provider on a regular basis:

Note:If you already use a different dynamic DNS service, you can also use this service instead of MyFRITZ!.

  1. Set up a MyFRITZ! account in the FRITZ!Box.
  2. Determine the MyFRITZ! domain name of the FRITZ!Box.

Adjusting the FRITZ!Box's IP network

Both ends of a VPN connection must have IP addresses in different IP networks. VPN communication cannot occur if your computer is connected to a router (for example another FRITZ!Box) that uses the same IP network as your FRITZ!Box.

Note:All FRITZ!Boxes use the IP network 192.168.178.0 in the factory settings.

Assign an IP address to your FRITZ!Box that differs from the IP addresses of the routers you will use to connect to the FRITZ!Box, for example 192.168.10.1 (subnet mask 255.255.255.0):

  1. Click "Home Network" in the FRITZ!Box user interface.
  2. Click "Home Network Overview" in the "Home Network" menu.
  3. Click on the "Network Settings" tab.
  4. Click the "IPv4 Addresses" button. If the button is not displayed, enable the Advanced View first.
  5. Enter the desired IP address and subnet mask.

    Important:Do not enter an IP address from the network 192.168.100.x. In compliance with DOCSIS, this network is reserved for the cable provider and may not be used in the FRITZ!Box.

  6. Click "OK" to save the settings.

2 Creating a file with VPN settings

  1. Start the Configure FRITZ!Box VPN Connection software and click "New".
  2. Select the option "Configure VPN connection for one user" and click "Next".
  3. Select the option "Computer with FRITZ!VPN" and click "Next".
  4. Enter the email address of the user who intends to connect to the FRITZ!Box via VPN and click "Next".
  5. Enter the MyFRITZ! domain name of the FRITZ!Box (pi80ewgfi72d2os42.myfritz.net) in the "Name" field and click "Next".
  6. If you have not changed the FRITZ!Box's IP settings (IP address 192.168.178.1, subnet mask 255.255.255.0) enable the option "Apply factory settings of the FRITZ!Box for the IP network".
    • If you changed the FRITZ!Box's IP settings, assign the computer an IP address in the FRITZ!Box network:
      1. Enable the option "Use a different IP network".
      2. Enter the IP network (xxx.xxx.xxx.0) and the subnet mask of the FRITZ!Box. Do not enter the FRITZ!Box's IP address (xxx.xxx.xxx.1).

        Example:
        If the FRITZ!Box has the IP address 192.168.10.1, enter 192.168.10.0 as the IP network and select the subnet mask "24 - 255.255.255.0".

      3. Adjust the "IP address of the user in the network of the selected FRITZ!Box" to the IP network of the FRITZ!Box.

        Important:The IP address of the user may not lie in the range used by the FRITZ!Box's DHCP server (xxx.xxx.xxx.20 to xxx.xxx.xxx.200 in the factory settings).

  7. Enable the option "Send all data over the VPN tunnel" if you want all web requests from the computer to be forwarded via the remote FRITZ!Box whenever a VPN connection is active.

    Note:This way you can also access your email in encrypted form even from public and non-secured wireless networks (hotspots), for example.

  8. Click "Next" and "Finish".

Now Configure FRITZ!Box VPN Connection generates the VPN settings.
A Windows folder containing the file "fritzbox_[...].cfg" and a subfolder with the file "vpnuser_[...].cfg" will now open automatically.

Note:You can open this folder at any time if you mark the MyFRITZ! domain name of the FRITZ!Box in the Configure FRITZ!Box VPN Connection software and click the "Explorer" button.

3 Importing the VPN settings into FRITZ!Box

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "Permit Access" in the "Internet" menu.
  3. Click on the "VPN" tab.
  4. Click the "Add VPN Connection" button.
  5. Click "Import a VPN configuration from an existing VPN settings file".
  6. Click "Choose File".
  7. Select the file "fritzbox_[...].cfg" created with the Configure FRITZ!Box VPN Connection software and click "Open".
  8. Click "OK".

4 Importing the VPN settings into FRITZ!VPN

  1. Run the FRITZ!VPN software from the Windows start menu and click "Next" or "File" and then "Import" in the software.
  2. Select the file "vpnuser_[...].cfg".
  3. Click "Next" and "Finish".

5 Establishing a VPN connection

  1. Establish an internet connection on the computer running FRITZ!VPN.
  2. Run the FRITZ!VPN software from the Windows start menu.
  3. Select the symbol with the MyFRITZ! domain name of the FRITZ!Box.
  4. Click "Establish".
    • The VPN connection is established.

      Note:Active VPN connections are displayed under "Internet > Permit Access > VPN" and "Internet > Online Monitor" in the FRITZ!Box user interface.