FRITZ!Box 6840 LTE Service - Knowledge Base
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- FRITZ!Box 7360
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- FRITZ!Box 6810 LTE
- FRITZ!Box 6490 Cable
Forgot password for the FRITZ!Box user interface
You can protect the user interface of your FRITZ!Box against unauthorized access with a password. If you forgot the password, reset the password or load the FRITZ!Box's factory settings. Then you can log in again and set a new password.
1 Resetting the password
If you set up the "forgot password" push service, you can have the FRITZ!Box send you an email with an access link that can be used to reset the password:
- Open the FRITZ!Box user interface.
- Click the "Forgot your password?" link.
- Click the "Send Push Service Mail" button. If the button is not displayed, the "forgot password" push service is not configured.
- Call up the email with the same device you used to request the push service mail and follow the instructions in the email. If you did not receive an email, either the the email account information entered for the push service is not correct, or the FRITZ!Box is not connected to the internet.
2 Loading the factory settings and reconfiguring the FRITZ!Box
If the "forgot password" push service is not configured or you did not receive the email from the push service, you cannot open the user interface again until you load the factory settings: