FRITZ!Box 6840 LTE Service - Knowledge Base
Network devices are not visible over VPN connection
Computers, NAS systems, and other network devices in a remote FRITZ!Box network are not visible (for example in the Windows Explorer under "Network") although an VPN connection is established.
1 Computers cannot be automatically displayed
As a rule, operating systems such as Windows or macOS cannot automatically detect and display computers in a different network. This is not an error on the part of the FRITZ!Box. The mechanisms used by operating systems to automatically detect computers and display their names only work within the local network (LAN), and therefore not in a VPN.
Note:If you would like to access shared files, you can contact the computers in the remote FRITZ!Box network using their IP addresses.