FRITZ!Box 7390 Service - Knowledge Base

FRITZ!Box 7390 Service

Setting up wireless guest access (private hotspot) in the FRITZ!Box

The FRITZ!Box's wireless guest access offers your guests a private hotspot and allows them to enjoy secure internet access. In this case, the FRITZ!Box provides an additional wireless network (WiFi) with separate security settings so that you do not need to disclose the network key for your private wireless network.

The wireless devices used by your guests (for example notebooks, smartphones) are completely isolated from your home network. They cannot access your devices or the FRITZ!Box user interface. You can have the FRITZ!Box display a personalized captive portal that greets your guests with your own image and text. In addition, you can opt to require guests to consent to terms of use before granting them internet access and then redirect them to a web page of your choice.

Requirements / Restrictions

  • Guest access is not available if the FRITZ!Box shares the internet connection of another router ("IP client mode", "wireless repeater"). If the FRITZ!Box shares the internet connection of another FRITZ!Box, proceed as described in this guide.
  • The operating mode "Existing connection over wireless LAN" does not allow you to set up wireless guest access.
  • Devices in the guest network must be configured to automatically obtain IP settings (DHCP).
  • IPTV playback and other FRITZ!Box functions (such as the MAC address filter, port sharing, telephony) are not available when using guest access.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Enabling the wireless network

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Radio Network" in the "Wireless" ("WLAN") menu.
  3. Enable the wireless network for the 2.4 and 5 GHz frequency band. If the option "Wireless radio network enabled" is only displayed once, enable the Advanced View first.
  4. Click "Apply" to save the settings.

2 Setting up guest access in the FRITZ!Box

  1. Click "Wireless" ("WLAN") in the FRITZ!Box user interface.
  2. Click "Guest Access" in the "Wireless" ("WLAN") menu.
  3. Enable the guest access.
  4. For the "Name of the guest radio network (SSID)", enter the name that guests should see when they search for wireless networks.
  5. Select the encryption method from the drop-down list "Encryption". WPA2 encryption offers the best security.
  6. Enter a password of your choice that is between 8 and 63 characters long in the "Network key" field.

    Important:To ensure optimal security, the password should be at least 20 characters long and contain capital and lower-case letters (but not letters such as ä, ë, ö, ü, é, í), digits, and other characters.

  7. Disable the option "Restrict internet applications: Only surfing and mail allowed" if you would like to allow guests to use other forms of internet access.
  8. If necessary, enable the option "Display captive portal with information on the provider of the guest access" and customize the captive portal.
  9. If wireless devices should be allowed to exchange data with each other, enable the option "The wireless devices connected with the guest access can communicate with each other".
  10. If you want guest access to be disabled automatically, enable the corresponding option and define when it should be disabled.
  11. Click "Apply" to save the settings.

Now guests who know the name of the guest wireless network (SSID) and the network key can use your private hotspot.

Note:You can also use a FRITZ!Fon to disable guest access. This option is in the "Home Network > WLAN" menu. You can use the Push Service (under "System > Push Service" in the user interface) if you would like to receive daily emails that tell you which wireless devices used guest access.

3 Regulating internet use for the guest access

As a rule, devices using guest access are always assigned to the access profile "Guest" in the FRITZ!Box parental controls. You can adjust the "Guest" access profile, for example if you would like to limit internet access over the guest access to certain times or block access to certain websites:

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "Filters" in the "Internet" menu.
  3. Click on the "Access Profiles" tab and then the (edit) button for the "Guest" profile.
  4. Select the option "restricted" for the "Period".
  5. Click on the "Internet use blocked" button and then hold down the left mouse button while you drag the mouse across the areas of the timetable when internet use should be blocked.

    Fig.: Internet access allowed at night and blocked in the morning

  6. If you want to block access to certain websites, enable the options "Filter web sites" and "Block web sites (blacklist)".

    Note:You can edit the blacklist on the "Lists" tab in the menu "Internet > Filters". It may contain up to 500 web addresses that must be separated by a space (for example "bootleg.com xxx.com weapons.net").

  7. Click "OK" to save the access profile.