FRITZ!Box 7590 Service - Knowledge Base

FRITZ!Box 7590 Service

Creating a MyFRITZ! account and setting it up in the FRITZ!Box

MyFRITZ! keeps you informed about the status of your FRITZ! products, available updates and other news, and provides secure access to your FRITZ!Box via the internet. This way you can do the following with your smartphone, tablet or computer from anywhere in the world at any time:

  • check the FRITZ!Box's call list and listen to voice messages recorded by the answering machine.
  • access FRITZ!NAS to upload or download files, or play multimedia contents.
  • check the status information and change settings in the FRITZ!Box user interface.
  • control smart home devices in the FRITZ!Box home network (for example FRITZ!DECT 200) and check the power consumption of the connected devices.

Your personal data is stored exclusively in the FRITZ!Box at all times and is not transferred to AVM's MyFRITZ! service or to any other service or provider.

To use MyFRITZ!, you only need to create a personal MyFRITZ! account and set it up in your FRITZ!Box. Please take note of the MyFRITZ! terms and conditions of use.

Requirements / Restrictions

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Setting up a MyFRITZ! account

If your FRITZ!Box is not registered with MyFRITZ! yet:

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "MyFRITZ! Account" in the "Internet" menu.
  3. Enter your email address in the "Email address" field.
  4. Click "Continue".
    • Now MyFRITZ! will send an email to the email address you entered.

      Important:If you do not receive an email, then the email was classified as unsolicited advertising (spam). In this case, check the spam folder in your mailbox.

  5. Open the email from MyFRITZ!.
  6. Click the "Register Your FRITZ!Box" button to complete the registration procedure.
    • Now you are forwarded to myfritz.net and the "Registration complete" message is displayed.
  7. Click the "MyFRITZ! account configuration" link in myfritz.net.
  8. Enter a new password that you have not yet used in the "Enter MyFRITZ! password" and "Confirm new password" fields. In the future you will need the MyFRITZ! password to log in to myfritz.net.
  9. Click "Conclude Submission".

2 Setting up a MyFRITZ! password

If your FRITZ!Box is already registered with MyFRITZ! but you have not set a MyFRITZ! password for logging into myfritz.net yet:

  1. Call up myfritz.net in a web browser.
  2. Click the link "Assign or Change Password" below the fields for the email address and MyFRITZ! password.
  3. In the field, enter the email address you used to register with MyFRITZ!.
  4. Click "Request MyFRITZ! password".
  5. Solve the CAPTCHA.
    • Now MyFRITZ! will send an email to the email address you entered.

      Important:If you do not receive an email, then the email was classified as unsolicited advertising (spam). In this case, check the spam folder in your mailbox.

  6. Open the email from MyFRITZ! and click the button "Assign New MyFRITZ! Password".
  7. Enter a new password that you have not yet used in the "Enter MyFRITZ! password" and "Confirm new password" fields. In the future you will need the MyFRITZ! password to log in to myfritz.net.
  8. Click "Conclude Submission".

3 Configuring MyFRITZ! internet access

  1. Click "Internet" in the FRITZ!Box user interface.
  2. Click "MyFRITZ! Account" in the "Internet" menu.
  3. Click the "Configuring MyFRITZ! Internet Access" button.
  4. Click the "Setting up FRITZ!Box users" button.
  5. If you have not set up any users in the FRITZ!Box yet, set up a user for internet access to your FRITZ!Box.
    • If you already set up a user for your email address in the FRITZ!Box, this user is automatically selected for internet access to your FRITZ!Box.
    • If you set up users without email addresses in the FRITZ!Box, either select an existing user or click the "New user" button and set up a new user for internet access to your FRITZ!Box.

      Note:You need the FRITZ!Box user to log in to your FRITZ!Box once you have been redirected to it by myfritz.net. The password for this FRITZ!Box user is not transmitted to myfritz.net. Instead, it is only stored in your FRITZ!Box.

  6. Click "Apply" to save the settings.

Now the MyFRITZ! account is created and configured in the FRITZ!Box. Starting now, the FRITZ!Box automatically registers with MyFRITZ! (see fig) and you can use myfritz.net to access the FRITZ!Box.

Fig.: MyFRITZ! account in the FRITZ!Box user interface